General Questions
What is Sunset Bikini?
Sunset Bikini is your go-to online destination for beach-ready essentials, offering carefully curated swimwear, cover-ups, and summer fashion. We specialize in bringing you stylish, confidence-boosting pieces that capture the essence of sunset-inspired designs.
Where do you ship to?
We ship worldwide with the exception of some areas in Asia and remote regions. Our California-based team ensures your vacation essentials arrive safely no matter where your beach is located!
Product Questions
What types of products do you offer?
Our collection includes:
- Trendy bikinis for every body type
- Stylish cover-ups for beach-to-street transitions
- Flattering one-piece swimsuits
- Comfortable pants & leggings
- Summer-ready shorts & skirts
- Casual tees & tops
How do I choose the right size?
Each product page includes detailed size charts to help you find your perfect fit. Our swimwear is designed to be true-to-size, but if you’re between sizes or unsure, we recommend sizing up for comfort. Remember, you have 15 days from delivery to initiate a return if needed.
Shipping & Delivery
How long does shipping take?
We offer two shipping options:
- Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 business days after shipment
- Free Shipping (orders $50+): Processed in 1-2 business days, delivered via EMS in 15-25 business days after shipment
Can I track my order?
Absolutely! Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey from our sunny California headquarters to your doorstep.
Do I need to pay customs fees?
All prices are shown in USD, and customers are responsible for any customs fees or import taxes that may apply in your country. These charges vary by location and are not included in your order total.
Returns & Exchanges
What is your return policy?
We want you to love your Sunset Bikini experience! If you’re not completely satisfied, you have 15 days from delivery to initiate a return. Items must be unworn, with tags attached, and in original condition. Please see our full Returns Policy for details.
How do I return an item?
Simply contact our customer care team at [email protected] within 15 days of receiving your order. We’ll provide return instructions and the address to send your items back to. Pro Tip: Order early to allow time for possible exchanges before your vacation!
Payments & Security
What payment methods do you accept?
For your convenience, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information. You can shop with confidence knowing your data is secure.
Need More Help?
How can I contact customer service?
Our friendly customer care team is always happy to help! You can reach us at:
- Email: [email protected]
- Mailing Address: 2344 Chicago Avenue, Fresno, US 93721
